We offer a range of courses (see below) designed to change your way of thinking at work to become more insightful, and better at managing relationships. The result? A more grounded, effective and confident manager, one who is truly effective at managing relationships and getting the best out of themselves and their colleagues.
Emotional intelligence/Active Listening.
Motivation/Building confidence and self esteem.
Exploring Leadership and Management Style.
Conflict resolution /Overcoming stress at work .
Introducing a Coaching culture at work.
Leadership
Leadership happens at many levels in an organisation, not just from the top down. Who are the great leaders of today, what are their essential qualities and what impact do they have? What can we do to reflect on our own leadership preferences and styles and improve our skills to become more effective?
Conflict Resolution
Conflict is a natural part of life at work, you cannot agree with all of your colleagues, all of the time. Yet whilst conflict can be a positive force for change and prevention of complacency it can also be a prime cause of stress, disruption, low trust, absenteeism and poor performance. People Management in October 2008 estimated that conflict cost UK businesses £24 billion pounds annually due to lost working days. How can we best manage conflict at work to minimise the negative effects on ourselves and others ?
Emotional Intelligence
We all expend a great deal of energy trying to mask the emotions that guide our behaviour both at home and in the workplace. Emotional intelligence at work, the ability to understand how emotions guide our actions and to act accordingly has been found to matter twice as much as having cognitive ability such as IQ or technical expertise. How can we use this knowledge to become more successful in dealing with people at work?
Active Listening
Listening is an under-rated skill and few people understand or appreciate the complexities and intricacies of good active listening. We spend much of our lives listening to other people. Yet are we really listening, or are we just hearing? In fact hearing and listening are two very different processes. How can we improve our listening skills to become more insightful a more helpful and effective colleague and a better manager of people ?
Coaching in the workplace
The Chartered Institute of Personnel and Development, in its 2009 survey, reported that Coaching was perceived to be a very effective tool and the most effective tool in talent development. What is Coaching, how can I incorporate coaching within my management style and what benefits can it bring?
Motivation/Happiness at work
What would you like to achieve, to learn, and to enjoy whilst at work? How far are you down the road in reaching those ambitions? Are they realistic? Are motivated employees happy at work, if so why should this matter and is this a realistic goal for individuals and companies?
Find out more by calling John Dennis contact us.
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